Policies.
Accessibility Statement.
We want everyone to be able to access the information, support, and resources on our website.
We are committed to making our website as accessible and inclusive as possible and continually work to improve the experience for all users. Our website has been designed to follow recognised accessibility standards and to support a wide range of devices, browsers, and assistive technologies.
Website accessibility.
Making the website easier to use
Most modern web browsers and devices include built-in accessibility features that allow you to:
Increase or decrease text size
Zoom in on web pages
Use screen readers and text-to-speech tools
Navigate using your keyboard
Change fonts and display settings
Use voice control and dictation tools
You can access these settings through your browser, device, or operating system preferences.
Accessibility standards
We want everyone to be able to access the information, support, and resources on our website.
We are committed to making our website as accessible and inclusive as possible and will continue to review and improve the user experience over time.
Our website has been designed to work across a range of devices and modern web browsers and supports many of the built-in accessibility features available on computers, tablets, and smartphones
If you need support.
If you experience any difficulties using our website or accessing information, please get in touch. We are happy to provide information in alternative formats or discuss any adjustments that may help you access our services.
024 7627 7772
We welcome feedback on how we can improve accessibility.
Service accessibility.
We are committed to making our services as accessible, inclusive, and responsive as possible.
We understand that accessibility includes emotional, cultural, communication, and practical needs, as well as physical and digital access.
How we support access to our services.
We aim to support accessibility by:
offering trauma-informed, non-judgemental support
providing interpreters where English is not a first language
adapting support to individual needs wherever possible
offering both in-person and remote support where appropriate
providing women-only spaces for those who need them
supporting neurodiverse and disabled people to access support in appropriate ways
Ways to access support.
People can access CRASAC services through:
Referral via a professional
Telephone contact
Limitations.
While we aim to make our services as accessible as possible, there may be times when we need to work within capacity, safeguarding, or service constraints. Where this happens, we will always aim to communicate clearly and support people to access the most appropriate service.